Firefly Glen whiskey on you

The woman opened her eyes and gasped, and looked as if Keen had reached right into her chest and tore her heart out. She didn't know what to think. It obviously wasn't about her, but it still didn't feel great to receive that kind of reaction. When the woman looked away, Keen took the opportunity to take a deep breath and remind herself not to take it personally.
Hi, She returned the greeting, and didn't wait to speak again. Are you okay? The question was soft, not demanding but gently concerned. Keen asked partially for her own sake; maybe the answer would make it easier to avoid taking the weird moment personally.