The only rock I know that stays steady, the only institution I know that works, is the family.
1,066 Posts
Ooc — Mary Ellen
Guardian
Offline
I just took over Mortar's account, and I'm trying to change the email on it, but i haven't been receiving notification emails in a few days so i didn't receive the verification email, either. What should/can I do?
~I am a wolf. It's my nature to be kind, gentle and loving. But know this: When it comes to matter of protecting my friends, family, and heart—don't trifle with me, for I am also the most powerful and relentless creature you will ever know.~
Feel free to tag Steady if needed. Unless otherwise asked, all threads are AW.
May 21, 2016, 04:34 PM
I know there was an error regarding emails from the site and I'm not sure if it's been addressed. In the meantime, if you want to PM me the info, I can probably take care of it for you via the ACP. :)
2,111 Posts
Ooc — aerinne
Sitter
Offline
May 25, 2016, 04:25 PM
This has been fixed! It appears our email provider was having some issues.
Quote:Hello, In an effort to keep our systems free of fraud, we employ automated detection systems that suspend accounts based on certain activity and metrics. Most of the time, we find that our system has acted correctly and prevented bad mail from going out. Unfortunately, this automation also rarely catches good customers, and it appears this happened to your account today. Upon manual review, we have reactivated your account. We have also set a flag in our system so that this particular automation will not act on your account again. We work hard to maintain high quality mail servers that are free from criminal activity and spam, so we hope you will accept our apologies for any inconvenience this may have caused. Respectfully, The SparkPost Abuse Team
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